KTB Consulting
Privacy Policy
This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for HVAC consulting services.
Overview
KTB Consulting (“we,” “us,” or “our”) provides HVAC consulting services in Greer and the Upstate of South Carolina. We respect your privacy and are committed to handling your information responsibly. This policy describes what we collect, how we use it, and the choices you may have.
Information We Collect
What we collect and why
Information you provide: name, email address, phone number, property details, and any information you include in messages or consultation requests.
Automatically collected information: IP address, device and browser information, pages viewed, and approximate location (city/region) collected through standard server logs and analytics tools.
Cookies and similar technologies: used to operate the site, remember preferences, and measure performance. You can control cookies through your browser settings.
How We Use Information
How your information is used
We use information to respond to inquiries, provide consulting services, and improve our website experience.
Primary purposes include: scheduling and delivering consultations; preparing assessments and recommendations; communicating about your request; and maintaining business records. We may also use information to troubleshoot the website, prevent fraud or misuse, and understand how visitors use our pages so we can improve content and usability.
We do not sell your personal information.
KTB Consulting
We may share information with service providers who help us operate our website and communications (for example, hosting, analytics, email, or spam prevention). These providers are permitted to use information only to perform services for us. We may also disclose information if required by law or to protect our rights, safety, and property.
Data Retention & Security
We retain information only as long as reasonably necessary for the purposes described above, unless a longer retention period is required or permitted by law. We use reasonable administrative, technical, and physical safeguards designed to protect information; however, no method of transmission or storage is completely secure.
Your Choices
You may request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law. You can also opt out of non-essential cookies by adjusting your browser settings. If you contact us, we may need certain information to respond and provide services.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Questions about privacy or ready to get started?
Contact KTB Consulting to request a consultation or ask questions about how we handle information.